Under The Coverage Podcast

Podcast

UNDER THE
COVERAGE

Who ever said insurance can't be fun? Not us.

Wish you understood how to better navigate the health care system? We do too. Under the Coverage is a podcast hosted by Jolene Myers and Sara Fluskey, insurance industry pros from Nova Healthcare Administrators. We talk to people who work in health benefits and health care to understand how they use what they learn in their 9-5 to help them in their 5-9 (a.k.a. life outside of work) as consumers of health care.

We cover topics like:

Why industry experts read their EOB
Why you should always follow up with your provider after lab work or testing
Demystifying terms like deductible, copay, co-insurance and out-of-pocket maximum
Managing a chronic condition with your benefit plan...and much more

We’re employees, brokers, providers and vendor solutions and we want the same thing you do – to understand how to navigate the health care system. That’s why we’re here.

Most episodes are 15 minutes or less. So buckle your seat belt. This should be over by the time you get to the grocery store.

Check out some of our most recent episodes below or catch up on our library of more than 30 episodes and counting.

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Not in the Coverage

Understanding health insurance benefits Ugh. Obviously, it’s stressful and we often find out we’re learning at the most vulnerable time – when we or one of our dependents are sick or are not feeling well. There’s nothing worse than trying to make sense of something when you are feeling your worst. Tracey joins the podcast to help us walk through how she has learned to get in front of the problem by understanding what’s not covered before the bill comes in!

Literacy Levels Impact Health

Lower levels of literacy, English as a second language, transitioning to the United States from a foreign country – all of these factors make it increasingly more difficult to understand and use medical benefits. Abby Grainge works as a family nurse practitioner at Jericho Road Community Health Center in Buffalo, NY and is also the medical director of Vive, Jericho Road’s shelter for asylum seekers. She joined the podcast to talk about the unique challenges the US health care system poses for those new to the country.