Under The Coverage Podcast

Podcast

UNDER THE
COVERAGE

Who ever said insurance can't be fun? Not us.

Wish you understood how to better navigate the health care system? We do too. Under the Coverage is a podcast hosted by Jolene Myers and Sara Fluskey, insurance industry pros from Nova Healthcare Administrators. We talk to people who work in health benefits and health care to understand how they use what they learn in their 9-5 to help them in their 5-9 (a.k.a. life outside of work) as consumers of health care.

We cover topics like:

Why industry experts read their EOB
Why you should always follow up with your provider after lab work or testing
Demystifying terms like deductible, copay, co-insurance and out-of-pocket maximum
Managing a chronic condition with your benefit plan...and much more

We’re employees, brokers, providers and vendor solutions and we want the same thing you do – to understand how to navigate the health care system. That’s why we’re here.

Most episodes are 15 minutes or less. So buckle your seat belt. This should be over by the time you get to the grocery store.

Check out some of our most recent episodes below or catch up on our library of more than 30 episodes and counting.

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Is Mental Health Therapy Covered by Insurance? Understanding Mental Health Benefits

Your mental health matters - and knowing your benefits is the first step toward getting the right care and support. In this episode of Under the Coverage, we break down common mental health benefits, including therapy coverage, Employee Assistance Programs (EAPs), and what to expect when accessing care through your workplace. We also share resources for immediate support: -Visit 988lifeline.org or call/text 988 to connect with the Suicide and Crisis Lifeline. -Explore tools and links at samhsa.gov or call 1-800-622-HELP (4357). -Learn more at mhanational.org from Mental Health America. -Contact the National Alliance on Mental Illness (NAMI) at 1-800-950-NAMI (6264) or visit nami.org/help

I Went in For a Free Screening, Why Did I Get a Bill?

Isn’t preventive care supposed to be free? Then why did you get a bill after your screening? In this episode, we explain the difference between preventive and diagnostic care, and why asking one extra question at your checkup might change what ends up on your bill. Learn what to ask your provider so you’re not caught off guard.