🚑 Ever wondered why a quick trip to the ER or a ride in an ambulance can lead to a shocking bill in your mailbox? In this episode, we break down everything you need to know about emergency services and the costs that come with them. From understanding when to dial 911, to the hidden fees that could catch you off guard, we’ve got you covered. We’ll also dive into the No Surprises Act—what it protects you from, and where it falls short—especially when it comes to those pricey ambulance rides. Whether you're trying to avoid financial surprises in an emergency or just want to be better prepared, this episode is a must-listen. Tune in and take control of your health care costs before the unexpected happens! 🔑 Episode Highlights: - When to Use Emergency Services: Clear guidance on when to head to the ER vs. seeking care elsewhere. - Breaking Down Costs: A look at the fees you can incur - The No Surprises Act: What it covers, what it doesn’t, and how it impacts your emergency bills. - Avoiding Financial Shocks: Tips on how to protect yourself from unexpected charges in an emergency. - Advocating for Yourself: Practical advice on negotiating bills and ensuring you’re only paying for what you need. - Join us for a crash course in understanding emergency care costs—before you're faced with the bill! 🚑💡 Subscribe now and never miss an episode of health benefits know-how!

🩺Ever been faced with a scary, serious health situation and felt overwhelmed and unsure of where to turn for help? In this moving episode, we hear from Allison, a former patient whose life was profoundly impacted by the care and support provided by one of Nova's case management nurses. Allison recounts her journey, starting from the surprise of learning she was pregnant with twins to navigating a complicated pregnancy, serious health condition of one of her babies, and insurance challenges while out of state for specialized care. 🚼 🔑Episode highlights include: - The role of nurses in health insurance - How to stay organized and proactive to help better manage care - The importance of mental health and well-being when dealing with serious health diagnoses Allison shares her deep gratitude for the support she received, including nominating her case manager for a regional excellence award, which she won. The episode beautifully highlights how a compassionate case manager can make all the difference during medical crises. Tune in to hear about how the unique benefits of having knowledgeable nurses from the insurance side involved in the process, and how their understanding of both medical and insurance landscapes can play an instrumental role in guiding you through your most stressful health situations. 🎧