Who ever said insurance can't be fun? Not us.

"Under the Coverage" is a podcast hosted by Jolene Myers and Sara Fluskey, from Nova Healthcare Administrators. We talk to people who work behind the scenes but are also consumers of health care. We talk to people who work in health benefits and health care to understand how they use what they learn in their 9-5 to help them in their 5-9 (a.k.a. life outside of work).

We cover topics like:

  • Why industry experts read their EOB
  • Why you should always follow up with your provider for after lab work or testing             
  • Demystifying terms like deductible, copay, co-insurance and out-of-pocket maximum
  • Managing a chronic condition with your benefit plan
  • ...and much more

We’re employees, brokers, providers and vendor solutions and we want the same thing you do – to understand how to navigate the health care system. That’s why we’re here. 

Most episodes are 15 minutes or less. So buckle your seat belt. This should be over by the time you get to the grocery store. Check out some of our most recent episodes below.

Is there a topic you'd like us to cover?
Drop us a line or chirp at us on Twitter.



FSAs are a “sleeper benefit” - in a world where the price of everything seems to be increasing before our eyes – a medical FSA can save you money on items you’re buying anyway. The key is, understanding what’s eligible so you can take advantage of the savings with as little frustration as possible.
Most members are accustomed to understanding which providers are in-network and out-of-network based on a logo on their insurance ID card. But the marketplace is changing and it’s not the same for every plan member anymore. Some benefit plans offer a national network but others may feature a regional network and a wrap network for out-of-area coverage, reference-based pricing (RBP) without any network or direct primary care (DPC). It’s important to understand which providers are covered with your plan so you can get the most out of your health care benefits. Regardless of the type of health plan you have, perhaps even more important is the relationship and access you have to a quality primary care physician (PCP).
Have you ever had a medication , benefit or medical visit denied by your plan? Can you appeal a decision? How do you know ? Join us and learn more about what you can do.

© 2023 Nova Healthcare Administrators, Inc.